Notifications
Access these settings via Novigem Admin > Settings > Notifications.
In-app celebrations
The Coaching & Celebration component shows a confetti animation and award details whenever a user earns points or completes a challenge. It subscribes to the Award_Granted__e Platform Event and updates in real-time.
Between celebrations the same component carries the rep coaching feed, showing the single most useful thing that rep could do next. It stays quiet when there is nothing worth acting on.
Place the Coaching & Celebration component on your Opportunity record pages and Salesforce Home page. In Lightning App Builder, search for “Coaching & Celebration”. The component was previously labelled “Novigem Challenge Celebration”; its API name did not change, so pages built before the rename keep working. See the Components reference for placement guidance.
Component properties
| Property | Default | Description |
|---|---|---|
| Enabled | On | Whether the component renders at all on that page. |
| Show next best action | On | Whether the rep coaching feed shows between celebrations. |
| Feature | Status |
|---|---|
| Coaching & Celebration | Available |
Badge notifications
When a badge is awarded, Novigem can notify the recipient via Chatter.
| Channel | Description | Status |
|---|---|---|
| Chatter | Feed post on the recipient’s profile with @mention and badge details. Sent asynchronously. | Available |
| Badge award notifications via email. | Coming soon |
Settings
| Setting | Default | Description |
|---|---|---|
| In-App (Chatter) Notifications | Enabled | Master switch for Chatter badge notifications. |
| Notify on Badge Award | Enabled | Whether badge awards trigger notifications. Both this and the channel switch must be on for notifications to send. |
All channels at a glance
| Channel | Status |
|---|---|
| In-app celebrations (Platform Events) | Available |
| Chatter badge notifications | Available |
| Email badge notifications | Coming soon |
| Slack | Coming soon |
| Microsoft Teams | Coming soon |
| Discord | Coming soon |
Tips
- Place the Coaching & Celebration component on the Opportunity record page so reps see it while they work
- Add it to the Home page too, for activity that happens elsewhere
- During bulk imports or test runs, consider disabling Chatter notifications to avoid noise
Next steps
- General Settings: point behaviors, leaderboard timeframe, and coaching messages
- Integrations: external messaging tools
- Designing effective challenges: how to time feedback well
- Components: place the celebration component on the right pages