Documentation
Welcome to Novigem
The Salesforce-native behaviour change engine. Everything you need to understand, configure, and run Novigem.
This guide adapts to your role:
- Salesforce Admins: Start with Installation and Configuration to wire Novigem into your org.
- RevOps / Enablement: Begin at Core Concepts, then jump to Playbooks to pilot a program.
- Team Managers: Skim Core Concepts, then use Playbooks to launch a quick win.
Why Novigem?
Most organisations don’t struggle with dashboards. They struggle with behaviour:
- Reps forget to update next steps
- CS teams don’t log activities consistently
- Opportunities stall with unclear ownership
- Good processes exist, but adoption is inconsistent
Novigem fixes this by turning Salesforce activity into a game with clear feedback loops. Where dashboards show what happened, Novigem changes what happens next.
How it works
🎯
Challenges
Define clear, time-bound goals for your team to work toward
⚡
Rules
Automatically award points when users take the right actions in Salesforce
🏅
Badges
Recognize significant achievements and milestones permanently
📋
Ledger
A transparent, auditable record of every point awarded
📈
Progress Tracking
Visualize individual and team momentum on leaderboards
How to use this documentation
1
Understand Core Concepts
Learn how challenges, rules, and points work together
2
Install and Configure
Step-by-step setup guide for your Salesforce sandbox
3
Ship your First Challenge
Launch a focused pilot to see Novigem in action
4
Explore Playbooks
Apply proven strategies to your specific business goals
Looking for answers fast? Check the FAQ or track changes in the Changelog. See what’s coming on the Roadmap .
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