Glossary

Actor Mode

The setting on a rule that determines which user receives points when the rule fires. Options: Record Owner, Last Modified By, or Created By. See Actor Modes.

Badge

A visual reward that recognizes a significant achievement. Badges are permanent and appear on user profiles. See Badges.

Badge Award

A record linking a badge to a specific user, created when a user earns a badge through challenge completion.

Challenge

A structured program that motivates teams by rewarding specific behaviors over a defined period. Challenges contain rules and define goals. See Challenges.

Challenge Progress

A record tracking how far a user has advanced toward completing a challenge. Updated each time a linked rule fires.

Completion Badge

A badge awarded automatically when a participant completes a challenge goal.

Completion Bonus

Bonus points awarded once when a participant reaches a challenge’s target. Configured on the challenge record.

Condition

A filter criterion on a rule that determines which records qualify for points. Conditions specify a field, an operator, and a value. See Conditions.

Condition Group

A set of conditions combined with OR logic. Within each group, conditions use AND logic. Groups allow complex matching criteria. See Condition Groups.

Dedupe Key

A unique composite key on each ledger entry that prevents duplicate point awards for the same user-rule-record combination. See Deduplication.

Ledger

The immutable record of all point awards in Novigem. Each entry links a user, rule, challenge, and triggering record. See Ledger.

Ledger Entry

A single record in the ledger representing one point award event. Stored as Ledger_Entry__c in Salesforce. See Ledger Field Reference.

Operator

The comparison logic used in a condition (e.g., equals, isChanged, greaterThan). Novigem supports 12 operators. See Operators Reference.

Points

The numeric value awarded when a rule matches. Points contribute to challenge progress and leaderboard rankings.

Record Owner

The Salesforce user in the OwnerId field of a record. The default actor mode for most rules.

Recurring Challenge

A challenge type that resets progress on a cadence (weekly, monthly, or quarterly). Useful for sustaining habits over time. See Challenge Types.

Rule

The logic that evaluates Salesforce record events against conditions and awards points when criteria are met. See Rules.

Timebound Challenge

A challenge type with a fixed start and end date. Creates urgency by limiting the time to earn points. See Challenge Types.

Trigger Type

Determines when a rule evaluates: Create (new records) or Update (modified records). Change detection operators only work with Update triggers.